CRS provides family-centered medical treatment, rehabilitation, and related support services for children under age 21 with qualifying chronic and disabling conditions. Last year over 23,000 children and young adults received health care and related support services from the CRS program. CRS members receive care for their eligible conditions in multi-specialty interdisciplinary clinics, but do not receive general primary care services from the program. The majority of CRS members are also enrolled in an AHCCCS Health Plan, where they have a primary care physician who manages their care that is not related to their CRS-eligible condition. Arizona Department of
Health Services provides CRS services through a contract with APIPA-CRS.

Important information and updates: APIPA-CRS FAQ

To be eligible for CRS you must:
Have certain medical conditions;
Be under age 21;
Be a U.S. citizen or qualified alien; and
Live in Arizona.

To learn more about eligible conditions visit Chapter 5 of the Contractor’s Policy and Procedure Manual.

To apply to APIPA-CRS you just need to fill out an Application/Referral Form (English) or a Referencia/Solicitud (Español).

You can fax the form to 1-866-623-1692 or mail it to:
APIPA-CRS
Attn: Eligibility and Enrollment
P.O. Box 33320
Phoenix, Arizona 85067-3320

If you have any questions about APIPA-CRS contact Member Services. Member Services is available 24 hours a day 7 days a week. Call 1-866-275-5776 or TDD 1-800-367-8939. You can also get information from the APIPA-CRS web site at www.myapipacrs.com.

Multispecialty Interdisciplinary Clinic Locations:

The documents below are in Adobe PDF format, which requires Adobe Acrobat Reader.

Member Handbook
You can ask for a free copy at any time. You can get it in a different language, in large print or have it read to you. Contact APIPA-CRS Member Services at (866) 275-5776 or TDD (800) 367-8939.

• CRS Member Handbook: English

• Manual Para Los Miembros de CRS

Data and Statistics

• CRS Enrollment Profiles
• 2009 Family Centered Survey Results
• 2008 Family Centered Survey Results
• 2008 Durable Medical Equipment Survey Results
• 2007 Family Centered Survey Results

Want to get involved? Join the CRS Parent Action Council (PAC). The PAC is a local council made up of parents of a child who is or was a CRS Member, adults who are or were CRS Members and the APIPA-CRS contractor. PAC members may also include professionals and members of advocacy groups. The PAC is a place where parents meet to share ideas and resources to make your health care better. PAC members share this information with APIPA-CRS and with the Arizona Department of Health Services, Office for Children with Special Health Care Needs. If you would like to attend a meeting or become involved in PAC activities, please contact Member Services at 1-866-275-5776.

APIPA-CRS and OCSHCN are interested in hearing from CRS Members. If you want to tell us what you think about APIPA-CRS contact OCSHCN by calling 602-542-1860, visit the web site at http://www.azdhs.gov/phs/ocshcn/index.htm, or send an email message
to OCSHCN@azdhs.gov. If you have a complaint or want to file a grievance you can contact APIPA-CRS member Services at 1-866-275-5776.

APIPA-CRS y OCSHCN están interesados de enterarse de Miembros del CRS. Si usted quiere decirnos lo que piensa sobre el APIPA-CRS, póngase en contacto con OCSHCN al 602-542-1860, visite el sitio Web http://www.azdhs.gov/phs/ocshcn/index.htm, o envíe un correo electrónico a OCSHCN@azdhs.gov. Si usted tiene una queja o quiere presentar un agravio, usted puede ponerse en contacto con APIPA-CRS Servicios de Miembros al 1-866-275-5776.

Documents in alternative formats and translation services are free of charge and available upon request. Contact APIPA-CRS Member Services or the Office for Children with Special Health Care Needs by calling (602) 542-1860 or E-Mail: ocshcn@azdhs.gov.

Notice of Privacy English (updated 4/1/09)
Aviso de Prácticas de Privacidad Spanish (updated 4/1/09)