Refugee Health

Advice for Refugees and Asylees

If you are having a medical emergency, call 911. If you have health problems that are not an emergency, do not call 911. Make an appointment with your doctor or ask your resettlement caseworker for advice.

Health Insurance

In the United States everyone must have health insurance. If you do not have health insurance, you will be required to pay a penalty. The most common examples of insurance for refugees are RMAP, AHCCCS, through your job, or purchased on the health insurance marketplace.

  • Applying for your RMAP Card
    All asylees and refugees can receive temporary medical cost assistance through the Refugee Medical Assistance Program (RMAP). If you do not have your RMAP card, please call 1-602-542-6644. RMAP coverage will expire 60 days after your arrival date, or 60 days after being granted asylum. It is important to apply for another type of health insurance as soon as possible so that you will be covered once RMAP expires. RMAP coverage is equivalent to AHCCCS coverage with the addition of the comprehensive health screening mentioned above.
  • Applying for AHCCCS
    AHCCCS is an insurance plan that covers many physical and mental health services. It also covers vision, dental and hearing services for children up to the age of 20, but does not cover these services for adults. You can apply for AHCCCS today, online at Health-e-Arizona PLUS or with personal assistance at a DES office. When you apply for AHCCCS, you will need to choose a plan and a primary care doctor or they will be assigned randomly. If you already have a doctor that you like, make sure that you request them through your health plan. Talk to your resettlement caseworker if you have other questions about applying for AHCCCS.
  • Applying through the Marketplace
    If you make above a certain amount of money , you will need to buy private insurance instead of AHCCCS. You can buy private insurance in the Health Insurance Marketplace, but you can only do so between November and February of each year.
  • Getting Health Insurance Through Your Employer
    Sometimes people receive health insurance through their employer. The coverage and type of insurance varies, so you would need to talk to you employer to find out the types of benefits they offer.