Resources for Providers
Title VI of the Civil Rights Act of 1964 prohibits recipients of federal funds from discriminating against any person on the basis of race, color, or national origin. If your agency receives federal funds, you are required by law to take reasonable steps to ensure that limited English proficient (LEP) persons have meaningful access to your services. This means providing the client with a qualified interpreter and translated documents at no cost to the client.
- Know Your Patient's Language Access Rights Fact Sheet
- Guides from the Department of Health and Human Services regarding Title VI and LEP persons
- U.S. Dept of Justice Civil Rights Division - Title VI Legal Manual
- U.S. Health and Human Services Office for Civil Rights (OCR)
- U.S. HHS OCR FAQs (includes the applicability of Title VI of the Civil Rights Act (1964) for Medicaid, CHIP, & Medicare Providers)
- U.S. HHS OCR Civil Rights Obligations as a Covered Entity Information for Providers of Healthcare and Social Services
The National Culturally and Linguistically Appropriate Services (CLAS) Standards allow agencies to provide culturally and linguistically appropriate care, improve health equity, and reduce health disparities. Implementation of these standards is a key component of effectively serving diverse populations like refugees and asylees.