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Office of the Director
Office of Planning & Quality Improvement
The Office of Planning and Quality Improvement (OPQI) guides the agency through the process of developing a Strategic Plan and an annually updated program list. As the agency's liaison to the Governor's Office of Strategic Planning and Budgeting (OSPB), the Administrator works with the programs, the Director's Office and the Executive Team to: monitor and report the progress toward implementation of goals, objectives, and performance measures; provide technical assistance in program evaluation and improvement.