Behavioral Health System Performance Framework and Dashboard

Access to Services

For Adults by GSA

Do individuals and families have access to recovery and resiliency oriented services?
Individuals... GSA 1
(NARBHA)
GSA 2
(Cenpatico)
GSA 3
(Cenpatico)
GSA 4
(Cenpatico)
GSA 5
(CPSA)
GSA 6
(Magellan)
Are satisfied with their access to services 85.1% 88.4% 88.2% 93.0% 79.1% 89.0%
Receive timely services 80.2% 92.9% 94.8% 95.9% 90.3% 91.9%
Live within 15 miles of an outpatient clinic (within 10 miles for GSA 6) 83.4% 98.1% 91.3% 89.9% 97.8% 99.2%

Performance is presented for:

  • FY2013 Annual MHSIP Consumer Survey for Adults and Youth receiving behavioral health services
  • Quarter 5 FY2013 Access to Care performance measure
    • Results for initial reporting of Q5 and restatement of Q3 and Q4FY13 are based on encounters available as of December 11, 2013
  • FY2013 Provider Network analysis Geomapping

See Summary page for historical trend charts.